1. Job Description
- Provide the product, process training to newbie agents and refresh training to existing agents.
- Make training plan and assessment for newbie agents.
- Ensure the training qualification and training passing rate.
- Coordinate with Team Lead and QC on training/coaching plan on requirement.
- Update training materials and ensure agents well trained updated knowledge and infor
2. Job requirement
- At least 6 months experience in customer service training position
- Experience in E-Commerce, Technology, Travel, and Experiences is a plus.
- Good at communication, training content preparation/customization.
- Good at training/ presentation skill
3. Salary and benefit
- Salary: Up to 18.000.000 Gross
- Periodical bonus: twice/year
- Position promotion, salary increase: once/year
- 13th month salary
- Insurances followed Vietnamese Labor Law
- Bonuses, gifts for Holidays
- Activities: Birthday party, Employee engagement activities
4. Working place: Tan Binh District, HCMC
5. Contact:
- Send your CV to: cv@rbox.com.vn
- Hotline: 0867.597.533
