CUSTOMER SERVICES (CHAT)

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CUSTOMER SERVICES (CHAT)

 

1. JOB DESCRIPTIONS

- Responsible for online customer service system consultation response and problem follow-up processing;
- Responsible for customer service WeChat consultation response and problem follow-up processing;
- Responsible for organizing and recording user problems, suggestions, etc.;
- Responsible for communication and coordination with relevant departments such as operations, technology and finance, and follow up and deal with problems;
- Other work arrangements arranged by direct supervisors.

2. REQUIREMENTS

- Proficiency in Chinese + Vietnamese for text communication;
- Have a certain understanding of the local language and cultural habits of Vietnam
- Have certain online customer service experience

3. BENEFITS

- Salary: 8.000.000 VND
- Full insurance, holidays, Tet, vacation, and many other benefits
- Working environment dynamic, youthful, easy to integrate

4. TIME AND WORKING PLACE

- Working time: 8AM - 17:30PM (From Monday - Friday)
- Working place: 205A Nguyen Xi, Ward 26, Binh Thanh District, HCMC

5. CONTACT

- Mail: phuongnguyen@rbox.com.vn

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